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Subject

FAQ

Inypay is a service from Singapore which provides various digital solutions. We are building purpose driven solutions which will enable convenience, pay-later solutions for up-skilling and emergency access to cash and various other products.

All Singapore residents over 18 years of age and with a valid NRIC/FIN or an active Singpass account are eligible.

Our Privacy Policy for Inypay Singapore explains the need for which the personal data is collected, used and disclosed.

Here are the few reasons:

Identification of users: To consider and/or process your application to be our customer/user, we require a front and back photo of your NRIC at the sign-up page or creation of an account via MyInfo.

To prevent frauds: To prevent or look into any fraud, unlawful activity or omission or misconduct, resolve customer service issues.

⁠Regulatory compliance: To comply with the relevant law or regulatory requirements of any applicable jurisdiction.

At Inypay, we understand how important security is so we ensure that your personal information is protected. Our Privacy Policy for Inypay Singapore explains how we may collect, use, store and safeguard any personal data you provide to us.

This message may mean the following:

  1. The accepted IDs number or email address is already registered.
  2. Information submitted is inconsistent with accepted IDs i.e. name
  3. Captured image of accepted ID is unclear.
  4. Defaced/cracked accepted ID card led to fail in account verification.
  5. We are unable to process your request for pay later or emergency cash solutions based on the information provided.
  6. Other reasons

Yes, you are encouraged to do early payment by following the link in one of the notification messages you’ve received from us.

  1. If you miss your payment, your account may be blocked and you may not be able to access new or existing products and services till the payments are made.
  2. You would be charged a one time late payment fee of S$30 when you missed one of your scheduled payments. 
  3. There could be interest charged on your outstanding amount over and above late payment fee.
  4. We want to get you back on track as soon as possible. If you are undergoing any repayment challenges, please reach out to us. We would try to resolve the matter.

To update/change your mobile number, please submit a request to support@inypay.com. We would be more than happy to help you make the necessary amendment(s).

You can send email to support@inypay.com or Whatsapp. We will respond to you within the same day.

Inypay provides easy, safe and secure financial services that empower you, no matter who you are, to get what you need respectfully.

Member of

Singapore (Headquarters)
230 Victoria Street
Bugis Junction, #15-01/08, 188024

Chennai, India (R&D)
Featherlite The Address
200 feet MMRD Road,
Chennai - 600044